Bodhih Training Solutions

We have designed exclusive Business Communication programs for newly inducted team members and experienced staffs. Our Trainers offer fundamental sessions for new staffs, refresher courses for experienced staffs, as well as advanced programs that give detailed information on the topic and address higher-level thinking about Business Communication and Business Development.

We also deliver programs for corporate clients and SMEs in the areas of Software Development, BPOs, KPOs, Call Centres etc., We serve the training requirements of MNCs and Institutions too. Following are the subjects that can be chosen individually or at grouped basis to form the design of your complete Business Communication training:

Communication Skills and Presentation Skills

Course Content:

How to write and structure a presentation
How to make your presentation powerful, punchy and to the point
The dos and don’ts of effective presentations
Overcoming presentation fear
Calming nerves using relaxation and breathing techniques
Powerful first impressions and punchy endings
How to time your presentations
Using notes effectively
Techniques to hold the audiences’ attention
Maximizing voice projection to create impact
Powerful body language
Handling questions from difficult audiences
How to design and use visual aids to support your message
Projecting a credible image
Communication skills
How to read an audience
Writing impromptu presentations
Using equipment expertly

Business Communication

Course Content:

Communication Why & How?
Defining Communication
Communication Process
Factors affecting Communication
Interpersonal Communication
Types Of Communication
Barrier to Communication
Listening Skills
Importance of Listening
Types Of Listening
Barrier to Listening
Probing skills
Types of Probe and How to use them
Assertive Communication
Verbal Communication
Written Communication
Body Language
Para-verbal skills
NLP based communication
Communication exercises
Communicating across cultures
Email Etiquette

Voice and Accent Neutralization

Course Content:

Accent Neutralization
American and British Accent
Grammar Modules
American Tongues / Regional Dialects
Pronunciation
Sounds V & W
Sounds R & TH
Sounds - Vowels – Long & Short
Natural Sounding Speech
Rate Of Speech
Rhythm Of Speech / Inflection – Word Stress
Mirroring Skills – Mirror - Mirror on The Wall - Idioms
Small Talk

Cross-Cultural Communication Training

Course Content:

Cross-Cultural Sensitivity
American, European, Australian, Middle-east and South-East Asian countries culture training
American Culture
American History
Cultural Foundations
Cross Cultural Communication
Communication Styles
Comparative Values (American – Indian)
American Tongues / Regional Dialects
Lifestyle Management
American Customer Attitude & Expectations
General American Information